MEET HAZIM ALAEDDIN

I took the above photo for Venture business magazine. Hazim Alaeddin is CEO of Kulacom, Jordan's first wireless end to end wimax internet provider. They also have their hands in many other things like digital voice and a state of the art data center (which Hazim is standing in). Competition is tough with around 8 companies competing heavily in what is currently a relatively small but growing market. Kulacom stands out in that their business model is heavily focused on the quality of service and customer satisfaction. In a country where most businesses see customers only as dollar (or dinar) signs, this gives them a huge leg up. Their internet is fast and extremely reliable. Another big difference with Kulacom is while all other providers in the region rely on fiber optic cable somewhere in their delivery systems, Kulacom uses microwave technology. When fiber optic cables are cut (and this happens all the time in this developing nation), all the other providers go down while Kulacom stays online. They boast one of the most advanced systems anywhere in the world. When asked during the interview what Hazim attributed his success to, he mentioned only his family and the inspiring intellect of a former college roommate.